Service
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    Direct sales area

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    Franchise stores and product distributors

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    Multiple marketing network

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    Exporting countries and regions

Shantui Janeoo has a complete system of spare parts supplying, a huge spare parts warehouse, well-skilled spare parts sales and technician, to provide quality products and services as our responsibility.

24-hour service hotline

We will open a 24-hour service hotline, strengthen the technical guidance of equipment, regular return visit for users to solve equipment problems to ensure the completion of the project. 

The company's quality policy objectives : Excellent management, continuous improvement, to provide customers with satisfying products and services.

Company to the user commitment is as follows:
Training and consulting services
Spare parts Service
Service Response
Service system
Warranty Period

Have the capacity of training

We have the capacity of training, including the basic operation, maintain, trouble shooting and electric control system. 



7 ×24 hours every week

We have perfect spare parts supply system and our service is available at 7 ×24 hours every week.


Lifetime technical support and services

Shantui Janeoo is responsible for the lifelong technical support and service. If the equipment has problem, we will response in 2 hours after we receive the service requirement. There are on-line services.

Set up aftersales service department

Janeoo has the after-sale service department and it is responsible for guiding installation, fault diagnosis, technical training and after-sale tracking of the re-work. There are after-sale offices in the main overseas area, 85 after-sales engineers which has been the perfect after-sale service network.

Enjoy lifelong service

The warranty period is 12 months since the date of test qualified .During the warranty period, if there quality problems caused by non-artificial factors, it should be repair or, replacement, returned. We are responsible for the product quality.Janeoo products enjoy lifelong service