The warranty period is 12 months since the date of test qualified .During the warranty period, if there quality problems caused by non-artificial factors, it should be repair or, replacement, returned. We are responsible for the product quality.Janeoo products enjoy lifelong service.
Janeoo has the after-sale service department and it is responsible for guiding installation, fault diagnosis, technical training and after-sale tracking of the re-work. There are after-sale offices in the main overseas area, 85 after-sales engineers which has been the perfect
Shantui Janeoo is responsible for the lifelong technical support and service. If the equipment has problem, we will response in 2 hours after we receive the service requirement. There are on-line services.
Spare parts Service
We have perfect spare parts supply system and our service is available at 7 ×24 hours every week.
Training and consulting services
We have the capacity of training, including the basic operation, maintain, trouble shooting and electric control system. 。