Full service, worry-free

Shantui Janeoo takes "customer satisfaction" as its tenet, and provides customers with the best solution. With a professional team, expert-level answers, and nanny-style services, it provides customers with pre-sales, in-sales, and after-sales services throughout the life cycle. Win trust, service and create a better future!

2+4+8 mode

Response in 2 hours

Arrival in 4 hours

Solving problems in 8 hours

Service all the time

Shantui Janeoo has 85 service engineers, 20 service vehicles, offices in major capital cities, and more than 30 after-sales service outlets overseas. In addition, relying on Shantui's comprehensive service network, global equipment services can be easily and worry-free.

For key projects, Shantui Janeoo has set up a separate service station or project team to make product installation and commissioning, fault diagnosis, technical training, and product return visits more convenient and efficient.

General situation: The warranty period is 12 months from the date of acceptance of the equipment, and the "Three Guarantees" will be implemented, and you can enjoy life-long services.

Special circumstances: implementation of relevant agreements

-Online training

-Field training

-According to customer needs, assist operators in training and obtaining evidence

The training content covers basic operation, basic maintenance, simple troubleshooting, electrical control system and other aspects.

Comprehensive expert: 2395288308

Mechanic expert: 38735035

Electrical expert: 1135636085