Shantui Janeoo

Lean management
continuous improvement
Shantui service all the time
To meet customer needs as the purpose
To provide quality products and services as our mission
Service system
Equipped with sufficient after-sales service vehicles, established a team of more than 300 service engineers; formed a complete after-sales service network.
Our company has an after-sales service department, which is responsible for product installation, commissioning guidance, fault diagnosis, technical training, and after-sales visits. The after-sales service department has offices in major provincial capitals and sets up service stations or project teams for key areas. Currently, the after-sales service department has 85 service engineers and 20 service vehicles.
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Set up service stations or project teams for key points projects
  • 2
    Guarantee downtown response within 2 hours
  • 8
    Arrive at the site for repair within 8 hours
  • 24
    Guarantee troubleshooting within 24 hours
  • 26
    26 agency offices
  • 150
    150 marketing and service outlets
Hotline
Shantui domestically relies on 42 Shantui franchise stores and 26 agency offices, with more than 150 marketing and service outlets nationwide.